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After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists.
In Never Split the Difference
Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake.
“My pick for book of the year.” – Forbes
“A business book you won’t be able to put down.” – Fortune
“It’s rare that a book is so gripping and entertaining while still being actionable and applicable.” – Inc.